Brass Bell's in store policies and hours are subject to change, find our latest updates here.

Jobs at Brass Bell


Imagine yourself in a fun work environment surrounded by people who LOVE music and support one another throughout the workday!

Brass Bell is a family owned and operated music store in Milwaukee operating since 1971. We have been in our present location at the Bayshore Mall since 2003. Today, Brass Bell Music Store continues the tradition of sharing the joy of music through instrument sales, rentals, repairs, music lessons and service to more than 60 schools in southeastern Wisconsin.

To Apply

Please return a copy of the application attached to your resume to the store, or email [email protected]

Interested in working at Brass Bell Music, but don't seen an opening that matches your skillset? Apply anyway! Let us know why you would be a great fit at BBMS! We will hold on to your resumé for future openings.

Download Application Employee Benefits

Current Job Openings

Sales Associate

Strong product skills in fretted instruments and/or band and orchestra products is strongly desired.

What you should know

Currently, Brass Bell Music Store is available for curbside pick up and dropoff for our customers. However, we will be transitioning to open to face-to-face interaction with customers and continuing curbside, over the next month.

Job Expectations

Maximizing sales and customer experiences with Brass Bell would be your primary function.

Customer Service Standards:

  • Find solutions for customers, assure customer satisfaction and make sure customers have an understanding of the value of our services and products provided to them.
  • Ability to know when you should and shouldn't be transferring customers to another employee, team leader or manager.
  • Make customers your #1 priority over projects and other distractions. Offer prompt and courteous service to all those who enter the store, which includes making your presence known on the sales floor and assisting customers roaming the store.
  • Ensure that customers understand the reason a specific policy exists instead of simply stating the policy without an explanation. This upholds our integrity and maintains consistency and balance in dealing with our customers.

Essential Job Functions that Uphold Customer Service Standards:

  • Department upkeep and maintenance.
  • Possess the knowledge and skills to operate your department, point-of-sale system knowledge as well as basic knowledge of other departments.
  • Be prepared to work extra hours during special events and the store's two peak seasons of the year, September and December.
  • Make good decisions when under pressure, remain calm and maintain a sense of order during any unexpected situations.
  • Complete departmental "Beginning-of-Day" opening and "End-of-Night" closing responsibilities.
  • Be willing to be challenged, think outside the box, go the extra mile, give the extra mile, and show eagerness to do so.
  • Be able to lift 25 lbs (50 lbs for combo associates).
  • Participate fully and contribute to departmental committee and store meetings.
  • Communicate with your Team Leader & Shift Leader if you are unable to complete a project in a timely manner.

Marketing:

  • Maintain current, organized and exciting product displays relative to your department.
  • Increase sales through proper product knowledge and sales techniques, including follow-through and planting seeds.
  • Help set and accomplish departmental and committee marketing goals.
Download Application

Benefits for full time employees (30+ hrs / week)

  • Health Insurance and HSA Enrollment
  • Long-Term Disability
  • Dental Reimbursement
  • Paid Vacation - Employees are eligible for paid vacation days determined based on number of years of employment
  • IRA Participation with Matching

Benefits for All Employees (Full-Time, Part-Time, Teaching Staff)

  • Birthday Vacation Day (Sales, Repair and Office Staff Only)
  • Discounted Employee Purchases
  • Reimbursement for Training & Education - At BBMS we believe in investing in you. If you know of an event, seminar, program, or class that will help you grow as a musician, teacher, or employee, talk to us about it! You may be eligible to have all or part of the cost reimbursed by BBMS.
  • Studio/Rehearsal Space - Based on availability, employees can utilize any of our 16 state-of- the-art studio spaces (off-the-clock, of course) provided they are open for use.
  • Education Aid - Employees are allowed use of our student-line of instrument, (at no charge) if they would like to learn how to play a new instrument (based on availability).
  • Attendance Bonuses
Loading...