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Rates

Even if you think there is no chance of repair, let us take a look. You might be surprised!

As low as 46.95 / half hour! Additional charge for cost of parts. We work on strings, woodwind, brass, guitar, and percussion.

We offer a 30 day guarantee on all work done on your instrument by our repair technicians. If you are not satisfied, bring it back to the store and we will reassess the repair.

Brass Bell offers a rush service for your last minute emergencies!

Rates
 

Our Work

Reshaping dents on a brass instrument is done by hand. We use a series of mallets of different weights and hardness against a tapered mandrel to reshape the bell back to its former glory. Having dent work done on your brass instrument not only improves it cosmetically, but tonaly as well.

It is important to adjust the material on saxophone keys to allow for equal timing between one key and another. Keys that are correctly adjusted provide proper venting for tuning and allow for a quick response when pressed.

The head cork on a flute head joint is a vital piece of the instrument because it controls tuning and tone. It must be fit correctly in order to ensure proper intonation. Every head joint has a different diameter and the flute will respond better when the joint and head cork is fit by a professional.

This turn of the century saxophone was brought to us in unplayable condition and had significant cosmetic damage. The sax needed all new pads, cork, and felt, as well as a good cleaning. Everything needed to be adjusted to get it back in playing condition. For final effect, we hand polished it to a final glowing finish.

When a key snaps off, we can silver-solder them back on so you do not have to replace the entire instrument. This work requires a trained, delicate hand and is worth every penny to get your instrument back up and running.

Over time, the hair on a bow will fray and thin out. This results in a bow that is less effective or entirely ineffective at resonating the strings. It may also become dirty over time and the rosin will not take to the strings, causing the instrument to be silent even when drawing the bow across the strings. We use traditional methods of installing new horse hair on a bow. A bow rehair will rejuvenate the life of your favorite bow.

Not all frets are made equally. Frets made from lower quality material can get worn down over time and develop divits from contact with the strings. This can result in buzzing and in some cases can cause the wrong note to be played. We use a special tool to curve the frets at exactly the correct radius to ensure a perfect fit on your fretboard.

Our Work
 

Ultrasonic Cleaning

Our high tech cleaning system removes scale and lime, and sanitizes where the hand can’t reach. It provides thorough, gentle cleansing both inside and out, all while ensuring you a timely turnaround. Ultrasonic provides cleaning for brass and metal bodied instruments. Plastic and wood bodied wind instruments can also be cleaned, but require slight modifications to the process. Reassembly includes valve and slide lube, felts and corks as necessary.

Our high tech cleaning system removes scale and lime, and sanitizes where the hand can’t reach. It provides thorough, gentle cleansing both inside and out, all while ensuring you a timely turnaround. Ultrasonic provides cleaning for brass and metal bodied instruments. Plastic and wood bodied wind instruments can also be cleaned, but require slight modifications to the process. Reassembly includes valve and slide lube, felts and corks as necessary.

Our high tech cleaning system removes scale and lime, and sanitizes where the hand can’t reach. It provides thorough, gentle cleansing both inside and out, all while ensuring you a timely turnaround. Ultrasonic provides cleaning for brass and metal bodied instruments. Plastic and wood bodied wind instruments can also be cleaned, but require slight modifications to the process. Reassembly includes valve and slide lube, felts and corks as necessary.

Ultrasonic Cleaning
 

Our Technicians

Glenn started renting his first saxophone and took lessons at Brass Bell with Julie Wood in the early 80’s. After spending 12 years in the architectural industry designing large hospitals, he now repairs woodwind and brass instruments (particularly in the saxophone family).

Brian graduated with a BA in Music from the University of West Florida in 2003. Upon graduation, he attended Badger State Repair School, and completed his training at Red Wing. Brian started working at Schmitt Music in Brooklyn Center, MN in 2005 working on Woodwinds and Brass. He moved back to his hometown of Madison, WI in 2010 and worked for Ward-Brodt Music until 2019. In 2019, he joined the Brass Bell family and now focuses on repairs for one of his primary instruments, saxophone, which is his passion.

Andrew holds a Bachelor’s of Music Education degree from UW-Stevens Point and a Masters degree in French Horn Performance from UW-Milwaukee. Andrew was also a Trumpet and Trombone Bell Maker at Getzen Musical Instruments in Elkhorn, WI and is a freelance musician and teacher, holding the position of Adjunct Professor of Applied French Horn at Maranatha Baptist University of Watertown, WI.

Nick is a NAPBIRT member who specializes in woodwind repairs, builds guitar effects units, and plays guitar, brass, and woodwind instruments. He is a graduate of Band Instrument Repair and Guitar Construction/Repair at MSC-SE (Red Wing) and graduate of Amplifier Construct at Roberto Venn Luthiery in Phoenix, AZ.

Amanda is a 2003 graduate of band instrument repair at MSC-ST Red Wing, MN. and a NAPBIRT member. She started repairing band instruments at Brass Bell in 2003 and specializes in brass and woodwind repairs with an emphasis on flute, trumpet, and trombone. She is also a trumpet player, vocalist, and brass and woodwind instrumentalist.

Dora has been an orchestral instrument technician at Brass Bell since 2016 and, since then, has had the opportunity to do a number of other exciting things for the store such as mural painting and video making. Her main instrument is the cello but she also enjoys playing guitar, bass, and other string instruments as well as singing. She is currently a student at the University of Denver studying art and German and working as a bike mechanic. In her free time, Dora loves biking, making art and music, eating breakfast foods, writing, and finding new and exciting things to do to her hair.

Our Technicians
 

Maintenance and Guides

Learn how to take proper care of your violin, viola, cello, or string bass.

Click Here

Learn how to take proper care of your trombone, french horn, and more.

Click Here

Learn how to take proper care of your saxophone, clarinet, flute, and more.

Click Here

Learn how to take proper care of your acoustic or electric guitar.

Click Here

Learn how to take proper care of your percussion instruments.

Click Here

Maintenance and Guides
 

Testimonials

I have taken my saxophones to Brian on several occasions. Not only does he do high quality work, but he really cares about his customers and clients. I am always given the opportunity to come in and meet with Brian prior to a repair, and he is extremely knowledgeable about his work. He went out of his way to give a clinic on saxophone repair to my saxophone students at UW-Milwaukee. This was a fantastic opportunity for the students and I look forward to making this a regular part of our schedule in the years to come.
- Nicki Roman, Assistant Professor of Saxophone, University of Wisconsin-Milwaukee

Brass bell is my go-to place for my guitar repair. They always make a good job in being so transparent with the repair your instrument needs and the price. They are knowledgeable and quick to answer your query and always willing to accommodate your schedule.
- Peachie D

Andrew cleaned and serviced my silver Canadian Brass trumpet and now it looks and plays beautifully! He’s a very thorough communicator and service provider.
- Jessie Kanter

Brass Bell did an excellent job with my keyboard repair and had it sounding better than before, they tuned it and explained what was wrong in a way I could understand and were very affordable.
- Curtis Robinson

Very nice staff, great local place with good quality instruments! One of my strings on my violin came loose, and they fixed it the same day!
- Emily Stonge

These folks were very professional and easy to work with! I’ve taken some of our band instruments for repairs: detailed quote with all proposed work to be done and the final price was right in line with the estimate given. Delivered them to my band room. Sraightforward billing process. Will definitely used them again!
- Evan Chancellor

Testimonials
 

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